We adhere to high standards of confidentiality as laid down by the Health and Social Care Act 2001. We ask you for personal information so that you receive appropriate care and treatment. This information is recorded in manual records and on computer.

We ensure that patient confidentiality is maintained at all times by all members of the team, it is sometimes necessary that medical information about you is shared between members of the team.

Patients’ Rights And Responsibilities

Please try to keep your appointment. If for any reason you are unable to attend please contact the practice so we can cancel your appointment and offer it to someone else. You have the right to be treated with respect and dignity and we expect you to treat members of staff in the same manner.

Help Us To Help You

  • Please arrange to see your doctor by appointment, whenever possible.
  • Only request an urgent appointment if it is really necessary to be seen that day.
  • Ask for a home visit only when impossible to come to the surgery.
  • Use the correct and appropriate service for out of hours.